Privacy Policy
Welcome to Credit Counseling New York. We value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website or use our credit counseling and financial services.
By using our website and services, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using our website and services.
Information We Collect
We collect both personal and non-personal information to provide and improve our counseling services.
1. Personally Identifiable Information (PII)
When you contact us, request counseling, or fill out a form, we may collect:
Full name
Email address
Phone number
Mailing address
Financial or credit-related details (as necessary for service delivery)
Any other details you voluntarily provide
SMS Communications
By submitting your phone number on our website, you consent to receive text messages (SMS) from Credit Counseling New York regarding your inquiry, appointment updates, and service reminders. Message and data rates may apply. You may opt out at any time by replying “STOP.”
2. Non-Personally Identifiable Information (Non-PII)
We may also automatically collect data such as:
IP address
Browser type and version
Device type and operating system
Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
Provide, manage, and improve our counseling services
Respond to inquiries and requests
Communicate with you about updates, reminders, and offers
Process transactions (if applicable)
Comply with legal obligations
Protect the security and integrity of our operations
Sharing of Information
We do not sell your personal data. We may share information only in limited circumstances, such as:
With your consent
With trusted service providers assisting in our operations
To comply with laws, regulations, or government requests
To protect our rights, property, or safety
Security
We use reasonable technical and administrative safeguards to protect your data from unauthorized access, disclosure, or misuse. However, no online system is 100% secure.
Children’s Privacy
Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from minors.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or laws. The latest version will always be posted here with a “Last Updated” date.
Contact Us
Credit Counseling New York
📧 info@creditcounselingnewyork.com